On the various PM web sites and blogs I follow, especially on gantthead.com, there are lots of PMs writing about redefining what project success means. I've seen some fancy multi-dimensional models offered for looking at defining and measuring project success. Nearly all of these are looking at the deliverables post-project rather than measurement of success during executing and controlling.
Here's my reaction to most of these:
Let's not get so bogged down in redefining post-project success parameters that we forget to manage live projects.
On time, on budget, within quality expectations, and all agreed-to scope delivered remain the critical measures of success during the project's lifecycle. Post-project measures, I offer, should not be as much of a concern to the project manager as are the live project measures. A hokey analogy: Whether or not the customers like the aircraft you just delivered is immaterial if you don't land the thing successfully.
Use your basic and proven measures to bring the project safely and successfully to completion. After delivery, the sponsor and stakeholders can subject the project to further measurement of whether it meets objectives and fulfills the business case that got it approved.
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